PrivacyPolicy

When you use FAST WHEELS through WhatsApp, we collect the following information:

→Phone Number: Your WhatsApp phone number for account identification and communication.

→Name: Your name as provided by you for personalization and ride matching.

→Location Data: Pickup and drop-off locations you share for route matching purposes.

→Travel Preferences: Your preferred times, routes, and any special requirements you specify.

→Conversation Data: Messages exchanged with our WhatsApp bot to process your ride requests.

→Gender Information: Optional gender identification for women-only ride matching features.

FAST WHEELS operates through the WhatsApp Cloud API. Here's how we handle your messages:

→Messages are processed by our AI system to understand your carpooling requests.

→We use automated responses to match you with suitable ride partners.

→Your conversation history is stored securely to improve service quality.

→We do not share your chat content with third parties except for ride matching.

→All communications are encrypted using WhatsApp's end-to-end encryption.

We verify users through WhatsApp to ensure a safe community:

→Your WhatsApp number serves as your primary identification.

→We may request additional verification for premium features.

→All users accessing our service must have a valid WhatsApp account.

→We do not require any government ID for basic service usage.

→Enhanced verification may be required for drivers offering rides.

Your data security is our top priority. Here's how we protect it:

→All data is stored on secure, encrypted servers.

→Access to user data is restricted to authorized personnel only.

→We implement industry-standard security measures and protocols.

→Regular security audits are conducted to ensure data protection.

→We never store payment information - all payments are handled through external platforms.

→Data is retained only as long as necessary for service provision and legal compliance.

We take special care to protect your phone number:

→Your phone number is only shared with matched ride partners when necessary.

→You can choose to communicate through our platform instead of direct calls.

→We never sell or share your phone number with advertisers or marketers.

→Phone numbers are masked or hidden until both parties confirm the ride.

→You can request your number to be hidden from other users.

We only share your data with your explicit consent:

→Ride partners only receive necessary information for the carpooling arrangement.

→We ask for your permission before sharing any additional details.

→You can opt-out of non-essential data sharing at any time.

→Analytics data is anonymized and cannot be traced back to you.

→We never share your data with third parties for marketing purposes.

FAST WHEELS is committed to providing a safe experience for women:

→Women-only ride matching option available for added comfort.

→Gender verification for women-only rides to ensure authenticity.

→Emergency contact features for quick assistance.

→Ride tracking and sharing options for safety.

→Zero tolerance policy for harassment or inappropriate behavior.

→Dedicated support channel for women's safety concerns.

You have complete control over your data:

→Access: Request a copy of all data we hold about you.

→Correction: Update or correct any inaccurate information.

→Deletion: Request complete deletion of your account and data.

→Portability: Receive your data in a machine-readable format.

→Objection: Object to certain data processing activities.

→Restriction: Limit how we use your data while keeping your account active.

We may update this privacy policy from time to time:

→Significant changes will be communicated through WhatsApp.

→The updated policy will be posted on our website with a new date.

→Continued use of our service implies acceptance of the updated policy.

→You can request clarification on any policy changes at any time.