AccountDeletion

We respect your right to control your data. Follow the simple steps below to request deletion of your FAST WHEELS carpooling account.

Important Notice

Account deletion is permanent and irreversible. All your data, ride history, and preferences will be permanently deleted. Please make sure you want to proceed before requesting deletion.

Step-by-Step Guide

How to Delete Your Account

01

Send Request via WhatsApp

Click the button below to send us a WhatsApp message requesting account deletion. Include your registered phone number.

02

Verify Your Identity

We'll send you a verification code to confirm that you're the account owner. This ensures your data's security.

03

Confirm Deletion

Once verified, confirm your deletion request. We'll inform you about what data will be removed.

04

Account Deleted

Your account and all associated data will be permanently deleted within 30 days.

Request Account Deletion via WhatsApp

You will be redirected to WhatsApp to send your deletion request

Data That Will Be Deleted

  • Phone number and profile information
  • Conversation history and messages
  • Travel history and preferences
  • Ride matching data and analytics

Data We May Retain

  • Anonymized analytical data (cannot be traced back to you)
  • Transaction records required by law
  • Safety-related reports involving your account

Deletion Timeframe

What happens after you request deletion

Immediate

Your account will be deactivated and you'll no longer be able to access FAST WHEELS services.

Within 30 Days

All your personal data will be permanently deleted from our servers.

After 30 Days

Your phone number will be available for new account registration.

FAQ

Frequently Asked Questions

How long does the deletion process take?

Once you confirm your deletion request, your account will be permanently deleted within 30 days. During this period, your account will be deactivated immediately.

Can I recover my account after deletion?

No, account deletion is permanent and irreversible. All your data will be permanently removed and cannot be recovered. Make sure you want to proceed before confirming.

What happens to my active ride requests?

Any active or pending ride requests will be automatically cancelled. If you have confirmed rides, please complete or cancel them before requesting account deletion.

Will my phone number be available for re-registration?

Yes, after 30 days from deletion, you can use the same phone number to create a new account with FAST WHEELS.

Need Help?

If you have any questions about the deletion process or need assistance, don't hesitate to contact our support team.

Contact Support: +92 339 0077527